At Case, we are dedicated to delivering excellent design at good value. That’s why if you find a Case design elsewhere for less, we will match that price inclusive of sale offers, or refund the difference.

How to Claim

If you find the same product for sale at a lower price either in store or online, and sold with the same service conditions, you can make a price match request. Please email us at info@casefurniture.com or call us on 020 8870 4488 with the following information:

• Product Name / Designer
• Colour / Finish
• Price Seen / Purchased
• Store / Website

We will try to verify the lower price and in order to do so we ask that you please provide either the evidence of offer or receipt /order details.

Please also provide your full name, email address and a telephone number for us to contact you on.

Terms & Conditions

• Request must be made within 28 days of purchase.
• Any price match claim should refer to the price found at the time of purchase.
• The product must be identical and genuine including size, finish, designer and any other variants.
• Excludes additional promotional activities such as loyalty card points, cashback schemes and voucher codes.
• Excludes shipping costs.
• Excludes online-only retailers.
• Excludes auction sites such as eBay.
• Excludes interest free products offered by other retailers.
• Excludes products found on membership websites such as Groupon.
• The product must be from a comparable retailer and the website must be a UK based website or the physical store must be located in the UK.
• The decision of the manager on any price match offer is final.
• Excludes special offers for stock clearance or ex-display products.