Sales Support

Case Furniture is seeking a sales support to join its team in London.

London, UK
Sales support, Case Furniture, full time.

Design without compromise.

Established in 2006, Case has always believed that the best design should be accessible to the main market. Working with world renowned, award-winning designers, Case is a vanguard of creativity, creating contemporary furniture full of integrity and character.
We are looking for a creative, organised and well-rounded individual with a background in design to join our sales support team at our head office/showroom in Wandsworth, South West London.

Responsibilities include (but not limited to) the following:

Order processing

•   manage orders from clients’ initial purchase, through to final delivery
•   process all retail and trade account orders received using our sales management system
•   issue order confirmations to customers
•   be the point of contact for all order related enquiries and deliver efficient communication with customers throughout
•   raise and issue invoices
•   liaise with our logistics partners to obtain shipping quotes for retail and trade orders and book in deliveries
•   manage stock allocations and be the point of contact for stock related queries with the warehouse


Showroom and marketing support

•   visual merchandising and creating/implementing display concepts in-line with marketing schedules
•   create and manage visual sales and social media material including graphic layouts
•   uphold showroom standards, ensuring products are correctly labelled and well presented
•   manage database, and any other ad hoc duties
•   key-holder responsibilities

Key skills:


•   you like to take ownership of your accountabilities and collaborate with a committed team with an organised and systematic approach
•   good working knowledge of Adobe CS (InDesign/Photoshop/Illustrator) and Excel
•   creative thinker
•   excellent communication and relationship building skills
•   experience within the furniture or graphic design industry will be a distinct advantage
If you have a strong passion for great design and would thrive in a diverse role with scope to develop within a dedicated team, we look forward to hearing from you.

To apply for this position please submit a covering letter and your CV at the email address


Level: entry – mid level
Hours: five days per week, to include some Saturdays
Remuneration: according to experience