As we continue to navigate these difficult times, we’d like to keep you informed about a number of measures that we are taking to reduce the risk to our customers, our team and our suppliers.
Online Shopping & Orders
For our customers who prefer or have been advised to stay at home, our website will remain open. We have much of our range in stock, and we are working hard with our factories and logistics partners to reduce delays on made-to-order and backorder items. However, please bear with us as some delivery timescales are subject to change, to allow us to ensure we can deliver to you as safely as possible.
East Hill Showroom
We have taken the decision that as of Monday 23rd March, our Clapham showroom will be closed until further notice. This is a measure we feel is necessary to protect the health of both our customers and our staff. If you would like to get in touch with us or place an order, please do so through our website, or by contacting a member of our sales team on +44 (0) 20 8870 4488 or email firstname.lastname@example.org. You can also speak with a member of our team using our website chat.
The majority of our office team are set-up to work from home so there is no disruption to service. Please continue to communicate with us as you normally would. We will be letting customers know as quickly as possible should the status of any orders change. Our warehouse and delivery staff are taking measures to minimise any unnecessary contact, to ensure that they are able to continue with processing orders safely.
We are keeping a very close eye on this ever-changing situation and will ensure that our customers and suppliers are kept as up-to-date as possible.
From everyone at Case, we wish you and your loved ones the very best.